Windows 98, ME, 2000


Start Outlook Express

Click on Tools

Click on Accounts

To Check the configuration of your VOLstate Account click on the Mail Tab then click on the mail.volstate.net account.

Click Properties

The General Tab

Here you will see the Account name: mail.volstate.net

Your Name (The name people see when you send email)

Your Email Address

Check that each of these are correct, then click on the Servers Tab.

The Servers Tab

By default the mail servers for both Incoming and Outgoing email should be mail.volstate.net, however these can be changed by Anti-Virus Programs that offer Mail Filtering(Norton Anti-Virus/McAfee Anti-Virus/PC-Cillan)

Since VOLstate has the Postini Service, which filters junk mail(SPAM) and Virus's, we recommend that you have them set to the default setting.

Also here you will see your VOLstate login name and password, you can remove and retype them to confirm that they are also correct.

VOLstate does NOT use Secure Password Authentication and does NOT Require authentication.

The Connection Tab

If you are unable to connect to check mail and you use a Dial-up Connection to VOLstate you can check that Outlook Express is using your VOLstate Connection to check your mail..

the Check for Always connect to this account using: should be checked and your VOLstate connection should be in the box below it, if it is not showing click the down triangle beside the white box and select your VOLstate connection.

The Security Tab

Most users will never have need of this tab

VOLstate does not set anything for this feature.

The Advanced Tab

This tab has some features you may wish to use if you are having difficulty in checking your email.

Server Timeouts can be set to a longer time should you experience 'The Server has not responded in 60 seconds" messages or similar. This will allow the server more time to attempt to retrieve or send email over slower connections.

If you are having problems sending large messages you can set Outlook Express to break your message in to smaller ones that may be easier to send and receive.

The last feature is Leave a copy of messages on server, this is helpful for those who have a laptop as well as a desktop computer with thier account on it so that both locations can get the emails that are needed.